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Referrals to outpatient appointments    

When you need to be seen by a specialist, Parklands Surgery is committed to ensuring that whenever possible you receive a timely outpatient appointment at a provider of your choice.

To help you to make the most appropriate choice, we are working with a 'Referral Support Team' (previously known as Patient Choice Navigators).

After you have seen your GP and together you have agreed that you need to be referred for specialist treatment we will forward your referral to the Referral Support Team at NHS Coastal West Sussex Clinical Commissioning Group who, using the NHS e-Referral System will help you to make an informed choice. In accordance with the NHS Constitution, you have the right to choose when and where you wish to be treated and in a timely manner.

Please contact the Referral Support Team approximately 10 days after seeing your GP so they can work with you to book your appointment.  Following discussion with you, the team will send your referral on to the hospital or community provider of your choice, who will then contact you to confirm your appointment.  If you do not make contact with the referral Support Team, they will try to contact you but if they are unsuccessful, an appointment may be booked for you and the details sent directly to you.

We will need to share your patient information with the team for them to be able to help you choose where you go for treatment and to book your appointment.  If you have any concerns or questions about your information being passed to them then please speak to the Practice Management. Information will only be shared when you have agreed with your GP that a referral is the best course of action.

To contact the Referral Support Team, please call 01903 708670

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